Mack Trucks announced Wednesday that East Texas Mack Sales, LLC, of Longview, Texas has been named its 2013 North American Distributor of the Year. The annual award recognizes the top-performing distributors within Mack’s North American dealer network based on sales, facilities, service, general management, customer satisfaction, parts, personnel and community service.
According to Mack, "A Mack distributor since 1976, East Texas Mack demonstrated a tremendous commitment to satisfying its customers, as reflected by its 100 percent customer satisfaction score. To better address their customers’ expanding needs, East Texas Mack added four new heavy-duty parts delivery vehicles in 2013 and began construction on new shop bays dedicated to servicing natural gas-powered vehicles."
East Texas Mack has received numerous accolades, most recently as the Southwest Regional Distributor of the Year in 2011 and the North American Distributor of the Year in 2008. The company was also the U.S. Distributor of the Year in 2000.
Mack also named 2013 winners for each of its U.S. regional sales divisions:
The North American Used Truck Distributor of the Year award was given to Vanguard Truck Center of Houston. M&K Truck Leasing, LLC, based in Byron Center, Mich., received the Mack Leasing System North American Distributor of the Year award.
"I'm very proud of all our award winners for their excellent work representing Mack Trucks," says Stephen Roy, president, Mack Trucks North American Sales & Marketing. "They bring a great understanding of this dynamic and diverse industry and are dedicated to helping customers achieve success."
Content courtesy of SuccessfulDealer